Customer Reviews

Great communication, excellent service. The crew went above and beyond to ensure safety issues discovered were corrected. They worked quickly and cleanly. I would not hesitate to use BSE again!

BSE Mechanical is fantastic to work with. They are quick to respond, show up on time, and do a great job. From office staff to technicians everyone is great. This is my first review but it's the second time I've used them, different problems, both handled expertly. Thank you!

Diego was awesome. Applied a temporary fix until the new parts could arrive. Then he came back to apply permanent fix to my main water line. Excellent service and nice work.

I researched 5 plumbing businesses (one is a half mile from my house). I DEFINITELY made the right decision with BSE! Showed up on time, gave me the cost before even starting (which was reasonable for the scope of the work) and was finished MUCH FASTER than I expected.. Diego freed up everything that uses water..I feel like I'm in a new house. I'll be using him for furnace maintenance next.l

Joe arrived on time and ready to help. He clearly explained everything he was doing in advance as well as set expectations for pricing. The work was completed quickly, efficiently, and correctly. Joe was personable and professional throughout.

Joe was very pleasant , I enjoyed talking to him

Highly recommended! They did such a wonderful and thorough job, and were such nice and honest people. I’d give them 10 stars if I could. Thank you BSE!

We knew our 20 year old Central AC unit needed help and Eric knew exactly what was needed. Great service, knowledgeable associates.

Excellent and responsive service with fair pricing.

Resolved a difficult problem with my boiler based heating system and installed improved control and maintenance equipment. The office and my tech were courteous, clear, helpful and timely. I have no hesitation in recommending BSE.

I've used BSE for everything from furnace replacement, central air servicing to my broken toe kick heater. Every employee they sent was honest and gave me different options ranging from the least expensive to the most expensive. Just a good company overall.

Very happy with service

Phenomenal service, great staff and great company all around! Highly recommend. 🏆⭐️🏆⭐️

We were very happy with BSE Mechanical . Joe took care of us today . Joe was very personable, professional, knowledgeable and got the task done in a timely manner . We will be using BSE in the future .

We were very happy with BSE Mechanical . Joe took care of us today . Joe was very personable, professional, knowledgeable and got the task done in a timely manner . We will be using BSE in the future .

Once again, service was thorough, fast and friendly. Thank you

Prompt, reliable service at a fair price.

Top notch honest company 👌

Excellent prompt service!! Highly recommend!!!

Diego was absolutely amazing. He took the time to explain what was happening and why.

Professional and trustworthy! Always provided best quality services.

Had a leak coming in and dripping from the ceiling. Joe came in, knew immediately how to handle it. The holes he made to inspect and fix were minimal. Would totally recommend BSE Mechanical.

Second call - Toilet leak two weeks later. Walter came and repaired the seal and installed the new flange. Thank you Walter! However, disappointed when I went out later in the morning and found that the water was dumped at the end of my driveway. Not happy about that. I hope It does not stain. Still would rate the service a Five star. First call brown water. Responsive and very knowledgeable. From office right on through to job completion. Thank you Joe, Jesse and Kayla!

My meeting with MICHAEL was great. Very polite and listened to what I wanted. He filled me in on what they would be proposing to do and when I would recieve my proposal.

Second call - Toilet leak two weeks later. Walter came and repaired the seal and installed the new flange. Thank you Walter! However, disappointed when I went out later in the morning and found that the water was dumped at the end of my driveway. Not happy about that. I hope It does not stain. Still would rate the service a Five star. First call brown water. Responsive and very knowledgeable. From office right on through to job completion. Thank you Joe, Jesse and Kayla!

Utterly professional, polite and on time. Cannot extol BSE enough for how they quickly and accurately diagnosed our heating problems and addressed them right away. HIGHLY RECOMMEND!!!

I have been using BSE for all Plumbing,Heating, and HVAC work on my jobs for about 5 years. Always on time,quality work, and professional.

Diego did an excellent job diagnosing the problem! Fixed it and even installed a thermostat to replace our old mercury one. Very nice guy too, explained and demonstrated everything to us.

I have used another company in the past, but I am happy with BSE. It is my go to company from now on. They are very knowledgeable and reliable. Thank you Lukas at BSE.

Excellent service!

I had an emergency and I called the office at 4:20pm. Kayla was wonderful and within an hour Diego came figured out the problem and returned the next afternoon and finished the job! I am a repeat customer with an old house and lots of copper pipes. Every job has been done correctly.

Our service tech, Diego, was wonderful. I can’t say enough about this company! Excellent prices, guaranteed work and it’s a small business to boot. Definitely using them for all my mechanical needs!

5 Star. BSE installed a mini-split for us. It was a very positive experience from the get-go, starting with Karl, the HVAC Manager, who came to give us an estimate. This is a man who really knows his business. While other companies insisted we needed to run expensive heating/cooling/electrical piping across the house, down the roof, and back across the house (one company even wanted to run it through the gutters), Karl took one look and said, “The best thing to do here is install the compressor right outside where the inside unit will be, hanging from the side of the house, with extra support and sound dampening.” He then proceeded to give us a fair price (two of the other bids added a couple thousand dollars for all the unnecessary piping) and the work was scheduled about 3 weeks away. On the morning of the install, Karl showed up again to shepherd his crew of Steve and Cody. They did a great job of the installation, very neat and unobtrusive. Steve took the time to explain everything we need to know about operating and maintenance of the unit. Knowledgeable, communicative, professional, fair – this is a company that deserves the high marks they receive.

Diago installed a new hot water heater in my home and he was very polite and professional. He did an outstanding job cleaning up. I highly recommend him.

Been using BSE for about 15 years. I've used them both professionally, and personally. Always top notch.

Starting with the estimate Mike came on time went over the entire job and available options for a new boiler install to replace my 31 year old boiler. The price was fair and I witnessed a boiler install they did five years Prior, so I knew they did nice work so I hired BSE Mechanical. The install, three men showed up with three trucks. Eric Cody and Joe showed up for the job. Joe was great laying out the new boiler design and going over my concerns with the job. Cody was busy piping out the boiler controls, valves and components While Eric was wiring up all the electrical components, this three-man team was a pleasure to watch work in harmony. Great job guys it looks perfect

Walter was great! He went above and beyond to fix the problem...even though it ended up being way more complicated than originally thought. A pleasure to deal with!

First of all, we got the BEST price from BSE, and they helped us with great financing. Everyone in the office went anbove annd beyond to be helpful- They are all kind, efficient and professional. They know their stuff and get back to you. The technicians who came out to the house were great as well. Everything was explained well at every step, they were punctual and worked hard to complete the project as quickly as possible. I would absolutely recommend using BSE!

Cody, Steve, Carl and staff were very nice when dealing with all of my concerns. They were very responsive, on time, and thorough during my install of the new AC system. Couldn't ask for a better group of people to handle the install. The best in the area

Came home from a few days away only to find a big leak in my bathroom. BSE had Walter to my house within a couple of hours. Walter was great. Identified the issue and quickly repaired it. Thank you Walter and BSE Mechanical!

First of all, we got the BEST price from BSE, and they helped us with great financing. Everyone in the office went anbove annd beyond to be helpful- They are all kind, efficient and professional. They know their stuff and get back to you. The technicians who came out to the house were great as well. Everything was explained well at every step, they were punctual and worked hard to complete the project as quickly as possible. I would absolutely recommend using BSE!

When you want the best call BSE Mechanical. They are "the" company in town for all of your important HVAC & Plumbing projects big and small. Very professional and friendly. They’ve worked at my residence and our rental home. Always a positive experience.

BSE has always been professional, on time, reliable, and friendly.

Lucas was here today and got my AC up and running like a charm. THEY ARE AWESOME! FAIR, HONEST. True professionals who know their stuff! HIGHLY RECOMMEND!

Eric went above and beyond to repair my AC system instead of replacing it. Gave me a fantastic price on the work too. A+++

A year after the installation of a new HVAC system, I felt that something was just not right. The house was hot, the system was running non stop and I blamed it on a heatwave. I felt like it just was not strong enough or big enough to work properly. I reached out to BSE and shared my frustration. They reached out, sent Lucas to look at things and he found the issue/repaired the issue immediately. My HVAC was pulling hot air from my attic since the install - just a missed hose connection. A year later these guys still called me back, sent a tech to check out the situation, fixed it and left with a handshake - no bill. If you ask me, companies show their true grit in the face of a problem. BSE came through for me and my family and we all truly appreciate Lucas and the team for the prompt help and thoughtfulness. Thank you guys!

We had an emergency today with our water heater. I called and left a message and got a call back within 15 minutes. I explained what was happening and they had our usual service guy, he’s wonderful, here within 30 minutes. He cleaned up the water and everything was resolved. Our entire family has been using BSE for decades and will continue to use them.

Joe was professional, friendly, very thorough. After a two day battle with my kitchen sink drain, I can now use my sink. Thank you! I use BSE Mechanical for all of my plumbing/water needs. They do not disappoint. If you need a new installation or have a tough plumbing issue, they are the ones you should hire!!

The tech Lukas was exceptional as he showed everything to me as I explained to him the issue I had with the unit not cooling as it drained once again with another freon. There's a leak somewhere in the system but couldn't diagnose it where it was. One thing I didn't like was that the lady who I spoke with over the phone to schedule the appointment failed to mention about the trip fee/diagnosis up front. Hopefully the dye that Lukas inserted into my system fixes the issue as its not a guarantee it will do it. I understand that my warranty doesn't cover diagnosis, freon and etc. It covers only labor for the coil and evaporator and parts which is only 1.5 years left of the warranty. Next time, please disclosure upfront the trip charge over the phone as this is only my beef with the BSE mechanical..Full disclosure is the key to any transaction

Reliable and great work

Super friendly and helpful, came out super quick. I used for a second opinion and got a free estimate. I found them to be very helpful and will definitely use in the future! Used for two other projects- great experiences both times!

Once again, BSE Mechanical exceeded expectations. This time it was for central air installation and baseboard replacement. Miguel and his crew were excellent. This was a significant project inside and outside of the house and they were all very considerate. Miguel also took the time to make sure all of our questions were answered. They performed expert and high quality installations, and impeccable cleanup (They actually prevented any mess from happening in the first place from cutting into the ceilings. Very impressive.) Best price out of all other quotes. We WILL be calling on BSE for any future needs. Keep up the good work!

I had a great experience having BSE come to my home. Walter was very professional, courteous & went above & beyond to make sure I was happy with their service. I would highly recommend them.

Quite possibly the best service I’ve ever received from a contractor. BSE was superb in every aspect.

Jan 2023 UPDATE: Another awesome service appt was completed by BSE for my AC unit that I had BSE install about 6 months ago. The repair was to add a common wire to my existing Nest thermostat that I had installed many years ago. Lukas from BSE who completed the work was very professional, courteous and I would highly recommend him and BSE for any heating and AC repair work. My Original Review: I had my Central A/C system completely replaced by BSE. They were price competitive (but not the lowest price out of the 4 bids I received). More importantly was their excellent customer service during the entire process. They communicated clearly on what was required, what they included in their proposal, and when the install would take place. They were on time and finished everything in (1) day. Because the new air handler in the attic was larger than the original that was installed +20 years ago, they had a tough time of getting it into place, but as more installers arrived quickly to help, they got it done. They cleaned up the site perfectly after they were done, so I highly recommend BSE for any A/C system new or replacement.

Outstanding in every way.

I recently used BSE for some work on my radiant heat and a boiler repair. They were top notch - honest, timely, and professional. Being new to a radiant heat system, Brian (who came out to do my estimate) and Steve and Andrew (who performed the work) were all more than willing to take the time to answer any questions I had. I’ll definitely be using them again in the future for any plumbing or heating needs that I have!

I have used BSE for a number of years since they came to the area. They installed my ductless AC, Generator, as well as performed many repairs throughout the years. Their staff has qualities unheard of these days. Professional, polite, honest, knowledgeable and on time. As a company I find them dedicated to accommodate their customer. As far as pricing goes, you get what you pay for with this company. I recommend them to friends and clients. And if you have a well be sure to use their well and water treatment division. Also outstanding!

they were responsive and professional explaining the repairs needed and the cost attached & respecting my home i felt like i got a very good deal and and am confident in their work lol i inspected every piece replaced if you have heating concerns you can have peace of mind with the bse mechanical

Thank you Brian for the fast repair. Henry came and found the problem and fixed it already! He was very professional!

BSE Mechanical did a fabulous job of installing a pump for a sink in a tricky area. We now have a wonderful sink that works beautifully. BSE is efficient and professional. I highly recommend them.

The tech Henry was fantastic, was meticulous with his work and extremely knowledgeable. He was also a very pleasant to deal with and explained everything. We first used BSE to have A/C installed several years ago. We are extremely happy with everything we have used them for. Quality company with quality and caring employees.

We have used them the last 5 or 6 years for multiple projects. Each time they did an excellent work at a reasonable price. I highly recommend them